Welcome to the 2024-25 Respiratory Virus Season with Prism Health - Your Partner in Long-Term Care

Hello,

As we move into the 2024-25 respiratory virus season, we are reaching out about exciting programming for the fall and winter seasons. Here at Prism Health, we are passionate about the safety and well-being of your residents. We strongly believe a comprehensive approach of infection prevention, testing, vaccination and treatment is vital for preparing and responding to respiratory viruses within long term care facilities.  As we prepare for the upcoming months, our goal is to continue to provide seamless, effective and comprehensive solutions for your facility. If you have not worked with us for prior seasons, give us a shot, we know you will not be disappointed! 

Fall & Winter Vaccination

Prepare for respiratory virus season by protecting your residents. The prevalence of respiratory viruses increases during fall and winter months, making this a crucial time to be sure your residents are up to date for annual vaccinations such as COVID-19 and Influenza (flu). Vaccination remains a simple yet effective means of reducing serious illness, hospitalization and even death in our aging populations. Sign up with Prism to receive your seasonal vaccinations - COVID-19 and/or Influenza. 

Outbreak Testing

Allow Prism to collect specimens with our highly trained staff, freeing up valuable time for your current employees. All employees are trained following the IDPH COVID-19 outbreak protocol, defined as 2 or more individuals who are laboratory positive for SARS-CoV-2 by antigen or PCR. Testing is performed in our own laboratory, allowing Prism to control the quality and timeliness of testing results, providing better customer care and more efficient isolation of outbreak cases. Choose COVID-19 testing or triplex testing (COVID-19, Flu, RSV) to identify illnesses in your facility with specificity. Consult with a team of experienced medical personnel proficient in the IDPH COVID-19 outbreak testing protocol allowing your facility to remain compliant with current guidelines. 

Weekly Newsletter 

• Real-Time Updates: Stay informed with timely updates on crucial health information, including the latest CDC guidelines and industry news. We'll deliver the most relevant information right to your inbox, saving you valuable time. 

• Expert Tips & Insights: Benefit from expert advice and practical tips designed to enhance the operations and care standards of your healthcare facility. Our content is tailored to support healthcare professionals, managers, and facility operators. 

• Exclusive Resources: Access exclusive resources and tools to help you navigate the challenges of healthcare management. From outbreak control strategies to staff training techniques, we’ve got you covered.

Ready to get started?

We understand timing is essential and to help with preparation we are including the steps to facilitate a smooth onboarding process. 

1. Complete the Prism Onboarding PDF

Attached to this email, you will find the Prism Onboarding PDF. Please complete all relevant fields and return the filled form by replying to the LTC STATeam at [email protected]. This document will provide us with the necessary information to service your facility effectively. Note: If you have worked with Prism previously, there is no need to fill this out again. Please just let us know if there have been any changes. 

2. Submit Face Sheets for Residents

To ensure accurate record-keeping, we request that you provide face sheets for all residents. Please fax them to (833) 929-3778. As we get closer to a mobile clinic, we will work with your facility to make sure documents are up to date. Note: If you have worked with Prism previously, we will only need to update your current list with changes / new admissions etc.

3. Review and Complete Consents and Referral Templates

• Vaccination Consent Forms: Attached are the necessary consent forms for your residents. We kindly request your cooperation in obtaining these consents and providing them as soon as possible. This will allow us to begin to schedule your vaccination event.

• Outbreak Management Referral: If you experience a respiratory virus outbreak, please keep the attached template on file and give us a call at 888-977-4086. For each outbreak, we ask that you complete the highlighted areas and have your Director of Nursing or Medical Director sign it.

4. Staff Testing and Vaccination

Staff testing and vaccination is not included at this time. A fee schedule for staff testing is attached for your review. If you choose to include staff in your vaccination program, please notify us and have each staff member complete the consent form and return it along with the resident consents. Please note that we do not accept insurance for staff members. The signed form should be returned to confirm participation. Staff vaccinations and testing need to be approved on a case by case basis with corporate. 

5. Schedule and Insurance

Our team will work with you to establish a schedule for testing and vaccinations, adhering to the outbreak testing protocol developed by IDPH. Please note that we will collect and bill resident’s insurance information for our services. Prism Health only bills insurance and never the residents or your facility directly meaning we do not balance bill. All services are provided with no cost sharing. 

At Prism Health, we are here to support your facility with a comprehensive range of services. Whether you need assistance with respiratory virus testing, vaccination programs, outbreak management, or regulatory compliance, our team is ready to provide the expertise and solutions you need.

You don’t have to limit your engagement with us to just one service—feel free to reach out anytime at 888-977-4086 or [email protected] for any combination of services that best suits your facility’s needs. We remain steadfast in our commitment to ensuring the safety and well-being of your residents and staff throughout the entire season.

Should you have any questions or require further assistance, please do not hesitate to reach out to us. We are here to support you every step of the way. Thank you once again for choosing Prism Health as your trusted partner. We look forward to working together.

Best regards,

Eileen Chavez

LTC Executive Assistant

PRISM HEALTH

P: 888-977-4086

E: [email protected] 

_Disclaimer:

_{The following statement serves as a disclaimer from Prism Holistic Care Ltd., DBA Prism Health (“Prism”), an independent physician practice and laboratory (CLIA ID 14D0889595). The services provided by the LTC STATeam were previously made possible through an agreement with the Illinois Department of Public Health (IDPH). These services have now transitioned to a private payor reimbursement model. PRISM explicitly states that it does not operate on behalf of or as an agent of IDPH. Any services provided by PRISM will be billed to the resident’s insurer. Please be aware that certain services (e.g., vaccinations) are fully covered by Medicare, Medicaid, and some private insurances with no cost sharing. PRISM offers a range of other services including management consulting, staffing, laboratory, wound care, telemedicine, orthopedics, dental, vision, and health insurance services. Any services that are the financial responsibility of the facility or resident will be explicitly agreed upon prior to any party incurring any costs. This disclaimer is intended to ensure transparency, prevent misinterpretation, and avoid any confusion regarding the scope and limitations of our services. For more information and clarification regarding the services provided by the LTC STATeam, please contact Prism’s Department of Compliance at [email protected].}